§ Legal — Privacy
Privacy Policy
Last updated: March 14, 2025
Our Commitment to Data Protection
Cladeon takes the handling of personal data seriously. This policy describes what information is collected when you use our website, how it is used, and what options you have regarding your data. We do not sell personal data, and we do not use it for purposes beyond what is described here.
This policy applies to all visitors to our website and to anyone who contacts us through any channel provided on this site.
§ 1 — Data Collection
What Personal Data Is Collected
- —Contact form submissions: name, email address, and any information you include in your message.
- —Technical data collected automatically: IP address (anonymised), browser type, device type, pages visited, and session duration.
- —Cookie and analytics data, subject to your consent preferences (see our Cookie Policy).
How Data Is Collected
- —Directly through contact forms when you choose to submit an enquiry.
- —Automatically via analytics software where you have granted consent.
- —Through cookies placed on your device, as described in our Cookie Policy.
Legal Basis & Retention
- —Contact form data is processed on the basis of legitimate interest to respond to your enquiry. It is retained for up to 24 months from receipt.
- —Analytics data is processed on the basis of consent and is retained in aggregated, anonymised form only.
- —Cookie preferences are stored locally in your browser and are not transmitted to our servers.
§ 2 — How We Use Your Data
- ▸Responding to enquiries — Contact information is used solely to respond to messages you send us. We do not add you to marketing lists without explicit consent.
- ▸Site performance — Anonymised analytics data helps us understand which content is useful and where the site can be improved.
- ▸Third-party sharing — We do not sell or rent your personal data. Limited data may be shared with analytics and advertising platforms where you have provided consent, under data processing agreements that protect your rights.
- ▸No direct marketing — We do not send marketing emails or newsletters unless you have specifically requested them.
§ 3 — Data Protection Measures
- ▸Encryption in transit — All data transmitted between your browser and our site is encrypted via HTTPS/TLS.
- ▸Access controls — Access to contact form submissions is restricted to authorised personnel only.
- ▸Data minimisation — We collect only what is needed and do not retain data longer than the purposes for which it was collected.
- ▸Breach notification — In the event of a data security incident affecting your personal data, we will notify you and the relevant supervisory authority within the timeframes required by applicable law.
§ 4 — Your Rights
Right of Access
You may request a copy of the personal data we hold about you at any time.
Right to Rectification
If data we hold about you is inaccurate or incomplete, you may ask us to correct it.
Right to Erasure
You may ask us to delete your personal data, subject to any legal obligations we may have to retain certain records.
Right to Object
You may object to certain types of data processing, including any use of your data for profiling purposes.
Right to Portability
Where applicable, you may request your data in a structured, machine-readable format.
How to Exercise Your Rights
Contact us via our Contact page. We will respond within 30 days of receiving a verifiable request.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.